These Terms and Conditions govern the use of services provided by Pizza Factory Australia. By accessing or using our services, including but not limited to our website, mobile application, or placing orders through any means, you agree to be bound by these Terms.

1. Ordering:
   1.1. All orders are subject to availability and acceptance by Pizza Factory.
   1.2. By placing an order, you agree to pay the specified price for the products ordered, including any applicable taxes and delivery fees.
   1.3. Orders may be accepted or declined at the discretion of Pizza Factory.

2. Prices and Payment:
   2.1. Prices for products and services offered by Pizza Factory are subject to change without notice.
   2.2. Payment for orders must be made in full at the time of placing the order. 2.3. We accept payment by cash, credit/debit card, or other specified payment methods.

3. Delivery:
   3.1. Pizza Factory will make every effort to deliver orders within the specified timeframe.
   3.2. Delivery times are estimates and may vary due to factors beyond our control.
   3.3. Pizza Factory is not liable for any delays in delivery caused by unforeseen circumstances such as traffic, weather conditions, or other events.

4. Cancellation and Refunds:
   4.1. Orders can be canceled before they are prepared by contacting Pizza Factory.
   4.2. Refunds for canceled orders or orders with quality issues will be provided at the discretion of Pizza Factory.
   4.3. Refunds may take a certain period to process and reflect in your account.

5. Intellectual Property:
   5.1. All intellectual property rights related to Pizza Factory, including but not limited to trademarks, logos, and content, are owned by Pizza Factory.
   5.2. Users are prohibited from using, copying, or distributing any content from Pizza Factory without prior written permission.

6. Privacy Policy:
   6.1. Pizza Factory respects your privacy and is committed to protecting your personal information.
   6.2. By using our services, you agree to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

7. Limitation of Liability:
   7.1. Pizza Factory shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our services.
   7.2. Pizza Factory’s total liability for any claim arising out of or relating to these Terms shall not exceed the total amount paid by you for the relevant order.

8. Governing Law:
   8.1. These Terms shall be governed by and construed in accordance with the laws of Australia.
   8.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.

9. Changes to Terms:
   9.1. Pizza Factory reserves the right to update or modify these Terms at any time without prior notice.
   9.2. Continued use of our services after any changes to these Terms shall constitute your acceptance of such changes.

10. Contact Us: If you have any questions or concerns about these Terms, please contact Pizza Factory Australia.

By using Pizza Factory’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.